Returns & Refunds
Everything you need to know about our return process and policies
Check Eligibility
- Item must be within 30 days of delivery
- Product must be unused and in original packaging
- All tags and labels must be attached
- Some items may be non-returnable
Initiate Return
- Log into your account
- Find your order
- Select items to return
- Choose return reason
Package Item
- Use original packaging if possible
- Include all accessories and documentation
- Print return label
- Secure package properly
Ship Return
- Drop off at authorized location
- Keep tracking number
- Expected processing time: 5-7 days
- Refund issued after inspection
Return Policies
Standard Returns
30-day return window for most items
- Must be in original condition
- Original packaging preferred
- Free return shipping
- Full refund to original payment method
Special Items
Different policies for specific categories
- Custom orders are non-returnable
- Electronics must be unopened
- Furniture requires inspection
- Seasonal items have shorter windows
International Returns
Process for international orders
- 60-day return window
- Customer pays return shipping
- Customs fees non-refundable
- Contact support for assistance
Check Return Eligibility
View your orders to check if your items are eligible for return. Most items must be returned within 30 days of delivery.
Frequently Asked Questions
Need More Help?
If you need assistance with your return, our customer service team is here to help. Contact Support